!! SERVICE OUTAGE !!

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fl00d3d
TGN Founder & Owner
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Joined: March 15th, 2006, 9:15 pm
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Re: !! SERVICE OUTAGE !!

Post by fl00d3d »

I told my unix admin and my windows admin (Lee) that our old servers needed to be cancelled by Monday night. Which meant they had until Sunday night to migrate data, and then all of Monday to get services setup.

Unix services were done on time, including the virtual infrastructure.

Windows services required 3 "servers" to be installed, patched, configured, files migrated, and services setup. Since file transfers were slow and Lee didn't prioritize things as much as I would have liked, the process continued until today (an extra day and a half).

Due to the fact that all of this hardware is extremely expensive and our customers (and tsugaming users) contribute to an extremely small percentage of our costs, the priority was not uptime; the priority was maximum data retention while canceling the boxes on time. Which they were.

So long story short:
[1] Migration started
[2] Data was moved over to new box
[3] Old boxes were cancelled
[4] New box was setup
[5] New virtual servers were setup

Had step 2 taken a couple hours rather than overnight ... and had step 5 taken 4-6 hours rather than a full day, we'd have been set up on time. But it was impossible to completely set up the new infrastructure and test it before shutting down old services. Put simply: it wasn't financially worth it. There was over $1000/month worth of hardware involved in this process.
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danpaul88
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Re: !! SERVICE OUTAGE !!

Post by danpaul88 »

Fair enough, a thorough answer to a stupid question. :)
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Cotsuma
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Joined: June 9th, 2008, 5:53 pm

Re: !! SERVICE OUTAGE !!

Post by Cotsuma »

AOW and CTF Servers are now up.
~Cotsuma
soas
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Joined: February 2nd, 2008, 7:48 pm

Re: !! SERVICE OUTAGE !!

Post by soas »

Negotiating port with server Comes up and you cant get in servers
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Cotsuma
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Re: !! SERVICE OUTAGE !!

Post by Cotsuma »

soas wrote:Negotiating port with server Comes up and you cant get in servers
Yes. It is going through a series of cyles: loading, then reloading. It doesn't exactly say it has stoped just that it is reloading.
Spoiler: show
[14:13:45] <TsuCTF> [NR] Host: Teams have been remixed.
[14:13:47] <TsuCTF> [NR] New settings detected and loaded from ssgm.ini!
[14:13:47] <TsuCTF> [NR] Running in Capture The Flag mode.
[14:13:47] <TsuCTF> [NR] Level loaded OK.
[14:14:03] <TsuCTF> [NR] BIATCHversion1.1beta1,builtonMay132007at00:
[14:14:03] <TsuCTF> [NR] Server is loading...
[14:14:03] <TsuCTF> [NR] Initializing WOL/GameSpy mode.
[14:14:03] <TsuCTF> [NR] Got server list.
[14:14:04] <TsuCTF> [NR] Logging onto USA Server...
[14:14:06] <TsuCTF> [NR] Logged on OK.
[14:14:06] <TsuCTF> [NR] Applying server settings.
[14:14:06] <TsuCTF> [NR] Creating game channel...
[14:14:06] <TsuCTF> [NR] Channel created OK.
[14:14:06] <TsuCTF> [NR] Loading level C&C_Volcano.mix...
[14:14:06] <TsuCTF> [NR] Host: Teams have been remixed.
[14:14:08] <TsuCTF> [NR] New settings detected and loaded from ssgm.ini!
[14:14:08] <TsuCTF> [NR] Running in Capture The Flag mode.
[14:14:08] <TsuCTF> [NR] Level loaded OK.
[14:14:37] <TsuCTF> [NR] Host: Running in Capture The Flag mode. This rounds CTF class will be 'Tunnel Wars' with a capture limit of 5.
[14:15:35] <TsuCTF> [NR] Host: Running in Capture The Flag mode. This rounds CTF class will be 'Tunnel Wars' with a capture limit of 5.
[14:19:40] <TsuCTF> [NR] BIATCHversion1.1beta1,builtonMay132007at00:
[14:19:40] <TsuCTF> [NR] Server is loading...
[14:19:40] <TsuCTF> [NR] Initializing WOL/GameSpy mode.
[14:19:41] <TsuCTF> [NR] Got server list.
[14:19:42] <TsuCTF> [NR] Logging onto USA Server...
[14:19:42] <TsuCTF> [NR] Logged on OK.
[14:19:42] <TsuCTF> [NR] Applying server settings.
[14:19:42] <TsuCTF> [NR] Creating game channel...
[14:19:43] <TsuCTF> [NR] Channel created OK.
[14:19:43] <TsuCTF> [NR] Loading level C&C_Volcano.mix...
[14:19:43] <TsuCTF> [NR] Host: Teams have been remixed.
[14:19:45] <TsuCTF> [NR] New settings detected and loaded from ssgm.ini!
[14:19:45] <TsuCTF> [NR] Running in Capture The Flag mode.
[14:19:45] <TsuCTF> [NR] Level loaded OK.
[14:20:14] <TsuCTF> [NR] Host: Running in Capture The Flag mode. This rounds CTF class will be 'Tunnel Wars' with a capture limit of 5.
[14:21:13] <TsuCTF> [NR] Host: Running in Capture The Flag mode. This rounds CTF class will be 'Tunnel Wars' with a capture limit of 5.
~Cotsuma
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Nightma12
Financial Officer
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Joined: April 17th, 2004, 2:16 pm

Re: !! SERVICE OUTAGE !!

Post by Nightma12 »

what about now?
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soas
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Joined: February 2nd, 2008, 7:48 pm

Re: !! SERVICE OUTAGE !!

Post by soas »

good ty
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